Privacy Policy

Last Updated: October 20, 2026

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1. Introduction

We respect your privacy and are committed to protecting your personal information in accordance with applicable laws. This Privacy Policy describes how TelemetryX LLC (“we,” “us,” or “our”) collects, uses, discloses, retains, and safeguards personal information when you visit our website or otherwise interact with us. “Personal Information” is information that identifies, or can reasonably be used to identify, an individual, either alone or in combination with other information.

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2. Personal Information We Collect

We may collect the following categories of personal information:

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Identifiers and Contact Information. Name, email address, telephone number, and mailing address (including city, state, and ZIP code).

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Internet and Electronic Network Activity Information. Information about your interaction with our website and systems, including IP address, browser type and version, device identifiers, operating system, pages visited, referring/exit pages, date and time of access, time spent on pages, clickstream data, and other diagnostic and analytics information.

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Technical and Device Information. Information about the device you use to access our services, including device type, unique device identifiers, and similar technical data.

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Cookies and Similar Tracking Technologies. We and our service providers use cookies, pixels, tags, web beacons, scripts, and similar technologies to collect information regarding your interactions with our website. These technologies may collect information such as your IP address, browser type, device information, pages visited, referring and exit pages, date and time of access, session information, persistent identifiers, and other technical information. Certain technologies may be used to analyze website performance, improve functionality, measure marketing effectiveness, identify business visitors, and support our business development activities.

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Professional or Employment-Related Information. Information contained in job applications or related materials, such as resume/CV details, employment history, education, qualifications, and skills.

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Device, Equipment, and Telemetry Data (if applicable). We may collect information generated by or relating to connected vehicles, equipment, devices, and their operation. This may include location data, diagnostics, performance metrics, usage information, event data, and information relating to the operator or driver of a vehicle or equipment, including information that identifies who is operating the vehicle or equipment and certain information regarding how it is operated. We collect this information to provide, maintain, monitor, support, secure, and improve our Services and to fulfill our contractual obligations to our customers.

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Sources of Personal Information

We collect personal information from the following sources:

• Directly from you (e.g., when you complete forms, request information, or communicate with us)

• Automatically from your device (e.g., through cookies, log files, and analytics tools when you access our website)

• From service providers and third-party tools that assist with analytics, hosting, and website functionality

• From third parties and external sources, including business partners, data providers, publicly available sources, and service providers that support our operations or business development efforts

 

If you provide us with personal information relating to another individual, you represent that you have the authority to provide such information and, where required by applicable law, have provided any required notices to that individual.

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Purposes for Collection and Use

We use personal information for the following business and commercial purposes:

• To operate, maintain, and improve our website, programs, and services

• To communicate with you, including responding to inquiries and providing updates regarding our programs and services

• To provide customer support and enable interactive features

• To analyze usage trends, monitor performance, and enhance user experience

• To evaluate and pursue business development opportunities and strategic partnerships

• To fulfill or perform our contractual obligations

• To verify identity and prevent unauthorized access

• To ensure the security and integrity of our systems and prevent fraud or misuse

• To evaluate job applicants and manage recruiting activities

• To provide data, analytics, and monitoring tools

• To comply with applicable legal obligations and enforce our terms and policies

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Website Analytics, Marketing, and Business Intelligence Providers

We use third-party analytics, marketing, and business intelligence providers to help us understand how visitors use our website, improve our website and services, evaluate marketing effectiveness, and identify organizations that may have an interest in our products and services.

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Depending on the services used, these providers may collect or receive information including:  

• IP address

• browser type

• operating systems

• device identifiers

• pages visited

• referring URLs

• page interactions

• date and time of access

• session identifiers

• approximate geolocation inferred from your IP address

• information regarding the organization associated with an IP address

• technical identifiers used to recognize returning visitors

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These providers may process information on our behalf in accordance with our contractual arrangements and their applicable privacy policies.

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Vendor: Google Analytics
Purpose: Website Analytics
Categories of Information Collected: IP address, browser information, device information, website interactions, pages visits, usage statistics

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Vendor: SharpSpring / Constant Contact
Purpose: Marketing Automation

Categories of Information Collected: Website interactions, page visits, referral information, technical information, marketing engagement

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Vendor: ZoomInfo WebSights

Purpose: Business visitor identification

Categories of Information Collected: IP address, business information associated with IP addresses, website activity, technical identifiers

 

Additional information regarding each provider’s policy practices is available through the applicable provider’s privacy policy.

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Certain business intelligence providers may use IP address information, reverse IP lookup, or similar technologies to identify organizations that visit our website. These tools help us better understand business interest in our products and services and are not intended to identify every individual visitor.

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3. Categories of Personal Information Sold or Shared

We do not sell personal information.

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We also do not share personal information for purposes of cross-context behavioral advertising.

 

We may disclose personal information to service providers that perform services on our behalf, including providers that support website analytics, marketing automation, business intelligence, hosting, information technology, fraud prevention, and website functionality. These providers process information solely for purposes of providing services to us or as otherwise permitted by applicable law.

 

In the past twelve (12) months, we have disclosed the following categories of personal information to service providers for business purposes:

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• Identifiers and Contact Information

• Internet and Electronic Network Activity Information

• Technical and Device Information

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4. Your California Privacy Rights

You have the following rights:

• Right to Know: You have the right to request that we disclose the personal information we have collected about you, including the categories of information, sources, purposes for collection, and categories of third parties with whom we disclose it.

• Right to Delete: You have the right to request that we delete personal information we have collected from you, subject to certain legal exceptions.

• Right to Correct: You have the right to request that we correct inaccurate personal information we maintain about you.

• Right to Limit Use of Sensitive Personal Information: You have the right to request that we limit the use and disclosure of sensitive personal information, if we collect such information.

• Right to Opt-Out of Sale or Sharing: You have the right to opt out of the sale or sharing of your personal information.

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Request Methods

You may submit a request to exercise your rights using the following methods:

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Email: legal@telemetryx.com

Phone: 949-389-0800

Mailing Address: TelemetryX LLC, 525 Technology Drive, Ste. 450, Irvine, CA 92618

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We will verify your request by using the information associated with your interactions with us and may request additional information as necessary to confirm your identity before processing your request.

 

We will respond to verifiable consumer requests within the timeframes required by applicable law. We will not discriminate against you for exercising any of your privacy rights.

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5. Shine the Light Disclosure

Under California Civil Code Section 1798.83 (the “Shine the Light” law), California residents have the right to request information regarding the disclosure of personal information to third parties for their direct marketing purposes.

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We do not disclose personal information to third parties for their own direct marketing purposes.

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If our practices change, California residents may request such information once per calendar year by contacting us using the methods listed above.

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6. Retention of Personal Information

We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, including to:

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• Provide and maintain our website and services

• Communicate with you and respond to inquiries

• Support our business operations and relationships

• Comply with legal, regulatory, tax, accounting, and reporting obligations

• Enforce our agreements and protect our legal rights

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The criteria used to determine our retention periods include:

• The nature and sensitivity of the personal information

• The purposes for which the information was collected and processed

• The duration of our relationship with you

• Whether retention is necessary to comply with legal or contractual obligations

• Applicable statutes of limitations and potential dispute resolution needs

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We may retain and use information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

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Consent Records. We retain records of your cookie and tracking consent choices for five years for audit and legal compliance purposes.

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7. Non‑Discrimination

We will not discriminate against you for exercising any of your rights under the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”).

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8. Third‑Party Transfers and Processing

We may transfer and process personal information in the United States and in other jurisdictions in which we or our service providers operate.

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We engage third-party service providers to support our business operations, including website hosting, analytics, and IT services. These service providers may have access to personal information only as necessary to perform services on our behalf and are contractually restricted from using such information for their own independent purposes.

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Business Transactions. We may disclose or transfer personal information in connection with an actual or proposed merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or other corporate transaction, subject to applicable legal requirements.

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Legal Compliance and Protection. We may disclose personal information where required by law, regulation, legal process, court order, or governmental request, or where we believe such disclosure is reasonably necessary to protect our rights, enforce our agreements, investigate fraud or security issues, or protect the safety of our company, customers, or others.

 

We use third-party providers to support website analytics, marketing automation, and business intelligence services. These providers may collect or receive technical information regarding your interaction with our website, including identifiers, device information, IP address, browser information, pages visited, referring pages, and similar information necessary to provide their services.

 

Our current providers include Google Analytics, SharpSpring (Constant Contact), and ZoomInfo WebSights. Each provider maintains its own privacy practices governing the information it processes.

 

We use a third-party consent management system to manage cookie consent preferences and maintain records of consent choices. You may review, update, or withdraw your consent to nonessential cookies and tracking technologies at any time by selecting the blue cookie consent icon in the bottom-left corner of our website and adjusting your preferences.

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9. Short Message Service (SMS) Communications

By providing your mobile phone number and opting in to receive SMS messages from us, you consent to receive text messages related to administrative purposes, including scheduling or other general updates. 

 

We do not share mobile opt-in data (including phone numbers collected for SMS communications) with third parties or affiliates. This information is used solely for the purpose of delivering SMS messages that users have explicitly opted in to receive.

 

You may opt out of receiving SMS messages at any time by replying “STOP” to any message. Message and data rates may apply.

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10. Children’s Privacy

We do not knowingly collect personal information from individuals under the age of 18. We also do not knowingly sell or share personal information of individuals under 16 years of age. If you become aware that a child has provided personal information to us, please contact us using the methods listed above. We will take appropriate steps to delete such information in accordance with applicable law.

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11. GDPR Compliance

If you are located in the European Economic Area (“EEA”) or the United Kingdom (“UK”), you have additional rights under the General Data Protection Regulation (“GDPR”) and the UK GDPR.
 

Lawful Bases for Processing. We will only process your personal information where we have a lawful basis to do so, including: (a) your consent, (b) performance of a contract, (c) compliance with a legal obligation, or (d) our legitimate interests that are not overridden by your rights and interests.
 

Your Rights. You have the right to: (a) access your personal information, (b) request correction, (c) request deletion, (d) restrict processing, (e) object to processing, (f) request data portability, and (g) withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
 

International Transfers. If we transfer personal information outside of the EEA or UK, we will implement appropriate safeguards in accordance with applicable law, such as Standard Contractual Clauses or reliance on adequacy decisions.
 

Contact and Complaints. If you have questions about our privacy practices or would like to exercise your rights, you may contact us at legal@telemetryx.com. You also have the right to lodge a complaint with a supervisory authority in your jurisdiction.
 

12. Security of Data

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, disclosure, alteration, or destruction.

These measures include controls such as access restrictions, secure network environments, and the use of service providers that maintain appropriate security standards.

However, no method of transmission over the Internet or method of electronic storage is completely secure. Accordingly, we cannot guarantee absolute security of your personal information.

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13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last Updated” date above reflects the effective date of the most recent revisions. If we make material changes, we will take reasonable steps to provide notice, such as by posting the updated policy on our website. Your continued use of our website after any updates constitutes your acknowledgment of the revised Privacy Policy.

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14. Third-Party Websites

Our website may contain links to websites operated by third parties. This Privacy Policy does not apply to those third-party websites, and we are not responsible for their privacy practices or content. We encourage you to review the privacy policies of any third-party website you visit.

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15. Contact Us

If you have any questions about this Privacy Policy or the rights you may have under applicable law, please contact us at legal@telemetryx.com, by calling 949-389-0800, or at:

TelemetryX LLC
ATTN: Data Protection Officer
525 Technology Drive, Ste. 450
Irvine, CA 92618